Stop Losing the Jobs You Already Paid to Win
Debrix is a done-for-you revenue recovery service that makes the second call on your unsold estimates, the quotes that went quiet. Built for independent heating and cooling shops. Every call goes out under your name, from a script you approve first.
Most Replacement Quotes Never Turn Into a Job
The second call on a quote is the first thing that stops when everyone is busy. One office, a lot going on. The phones ring, the crews need sending out, and last week's quotes wait for a slow day.
What 5 quiet quotes a month add up to
5 quotes a month that go quiet, at $16,536 each in Florida, is around $83k a month in jobs you already paid to quote. In Massachusetts, at $23,586 each, it is around $118k. [4]
A single quote recovered is more than enough to pay our cost.
Sources
1. ACCA and Farmington Consulting, survey of 1,000+ contractors, Feb 2026. 45% residential install close rate.
2. ServiceTitan, "Follow-Ups 101," Apr 2026.
3. 2025 study of 163,000 home-service follow-up campaigns.
4. ServiceTitan 2025 invoice data, average residential install. $23,586 in Massachusetts, $16,536 in Florida, $17,040 nationally.
The second call on every quote that went quiet
You send us your unsold estimates. We follow up on each one until the customer is ready to book or tells us no. No hiring, no training.
Your unsold estimates
You send us the quotes that went quiet. We pick up where your first call left off.
7 touches by call and text
7 touches over about a week and a half, calls and texts spaced out. Under your name, from a script you approve first.
You see all of it
An email from us every day that takes about 30 seconds to read. A dashboard when you want the details.
Follow-up your office would make if it had the time
Every quote gets the same steady follow-up, whether it went out last week or 2 months ago.
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Under your name
Every call and text goes out as your shop, from a script you approve first. Nothing goes out until you sign off on the words.
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7 touches, spaced out
7 touches over about a week and a half, calls and texts spaced out. Calls and texts, spaced the way a good office would do it.
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Ready customers go back to your office
When a customer wants to book, we hand them to your office with the notes. Your team books the job the way it always does.
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You hear from us every day
An email from us every day that takes about 30 seconds to read. What moved, who's ready to book, and what needs a decision from you.
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Pause it when things slow down
When things slow down you can pause it and there is nobody sitting on your payroll.
From your first call to the first touch
No long setup and nothing new for your team to learn.
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Book a call
15 minutes on the phone with Jean about your quotes and how your office handles them today.
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Pull your unsold estimates
You pull the unsold estimates report for the last 90 days. ServiceTitan has one built in, and most office software does.
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We write the script, you approve it
We write what gets said on every call and text. You read it, change what you want, and sign off.
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We start the 7 touches
The follow-ups start under your name, on the quotes you sent us.
- 5
Your daily email starts on day 1
From the first day you get the 30-second email and access to your dashboard.
A 30-second email every day, and a dashboard for the details
An email from us every day that takes about 30 seconds to read. The dashboard has the rest, every quote we are working and where each one stands.
What moved
Which customers we reached since yesterday and what they said.
Who's ready to book
Customers who want to move ahead, handed to your office with the notes.
What needs you
The few things only the owner can answer, like a price question or a change to the quote.
Built for independent heating and cooling shops
Owner-run shops in New England and Florida that send more quotes than the office has time to chase. We only take on a few shops at a time so we can do the follow-ups right.
Who you'll work with
Jean and Jordany are business partners. Jean runs Debrix from Boston. Jordany runs the technology from Orlando.
Jean Dorancy
Jean started Debrix to help independent, family-owned shops keep the revenue they've earned. He is also a senior software engineer and tech lead at Wayfair. Jean is the person you talk to when you book a call.
in · LinkedIn
Jordany Arnaud
Jordany runs the technology behind Debrix. He is also a senior software developer at Citi, where he works on software that moves real money under bank-grade standards. He holds a master's in software development from Boston University.
in · LinkedInQuestions, answered
Short, straight answers about what Debrix is and how it works.
What is Debrix?
Debrix is a done-for-you revenue recovery service for independent heating and cooling shops. You hand us your unsold estimates and we follow up on each one with calls and texts under your shop's name, from a script you approve first.
How is Debrix different from an answering service?
An answering service picks up the calls coming in. Debrix makes the calls going out, the second call on quotes your office already sent. We don't answer your phones.
Is this software I have to run?
No. Debrix is a service, not software. We do the follow-ups. You read a 30-second email each day and open the dashboard when you want the details.
Does Debrix answer my phones?
No. We don't answer your phones, set your prices, or dispatch your crews. We follow up on quotes that went quiet and hand ready customers back to your office to book.
What happens on the call with Jean?
It takes 15 minutes. Jean asks how many quotes you send, what happens after they go out, and what tools your office uses. We go over pricing on the call. There is no pitch deck.
What tools does it work with?
ServiceTitan, Housecall Pro, Jobber, or whatever your office runs on. All we need to start is a report of your unsold estimates from the last 90 days.
How fast does the first touch happen?
The first touch goes out once you approve the script. From there it is 7 touches over about a week and a half, calls and texts spaced out.
Can I pause it?
Yes. When things slow down you can pause it and there is nobody sitting on your payroll.
Is my customer data private?
Yes. We use your estimates and customer details only to follow up on your quotes. We never sell or share them.
Or send a note
Tell us a little about your shop and we'll get back to you. Booking a call is the fastest way to talk.
Your estimates and customer details stay private. We never sell or share them.